Patients and their relatives can also do something for patient safety in hospitals, nursing homes or doctors' surgeries. Within the framework of pilot and research programs, Patient Safety Switzerland offers guidelines and support for safe treatment.
The Swiss Patient Safety Foundation does not offer any consulting services for patients nor is a hotline for complaints. If you are interested in a consultation, please contact the Swiss Patient Organization SPO: Phone number 0900 567 047 (Mon-Thu 9-12h I CHF 2.90/min)
Avoiding errors – How!
Patients and relatives can help to avoid treatment errors in hospital. The brochure "Avoiding errors – How!» shows when and how.
It is available in eleven languages:: German, French, Italien, English, Albanian, Portuguese, Romanian, Serbian, Spanish, Tamoul, Turkish.
Short version of the patient brochure:: German, French, Italian.
Safe handling of pharmaceuticals
The information brochure «Safe handling of pharmaceuticals» shows what patients and relatives can be aware of when handling drugs. The brochure is available in German, French and Italian. The brochure is available for download as a PDF. The brochure is designed as A5 vertical format for brochure printing, please activate the function «brochure printing» in your printers' menu.
Speak Up: Addressing concerns
With the Speaking Up campaign, Patient Safety Switzerland wants to encourage professionals, patients and the public to raise any concerns or doubts they may have during medical treatment. For this purpose, it has created, among other things, an animated short film that illustrates how professionals and patients can work together to ensure greater safety during treatment.
Adverse reactions to medicines, as well as errors in the prescription and administration of medicines, are a serious patient safety issue. In Switzerland, it is estimated that 20,000 hospitalizations per year are caused by medication-related problems. Patients and their relatives can help to avoid this. For this purpose, Patient Safety Switzerland provides a medication list in which all medications - including herbal remedies, teas, vitamins and sprays - can be entered, including dose and time of administration.
Checklist for medication for hospital
How can medication errors be avoided when patients enter and leave hospital? This is what Patient Safety Switzerland has researched and tested together with eight pilot hospitals. A checklist for patients and a series of practical aids for healthcare providers are the result of this national project, national project, which was largely co-financed by the FOPH. The background is that every tenth hospital patient is harmed by medication errors or adverse effects.
Medication in nursing homes
Up to half of the adverse complications caused by medicines in nursing homes are preventable. With the program «progress! Secure Medication in nursing homes», the Foundation is addressing this important issue. After completion of the pilot program, there will be concrete assistance for patients and relatives.